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5 Benefits of Outsourced IT Support

Decentralization increases as technology allows people near and far to work effectively together. And the better technology becomes, the more attractive IT outsourcing is becoming. In an article for Business.com, Nadya Khoja discusses some benefits of looking externally to have IT needs met:

  1. Better cost management
  2. More resources to focus on your unique selling proposition
  3. Better security
  4. Comes with a full suite of IT tools
  5. Disaster recovery

Out with the Old, in with the Out

Building a reliable, robust IT function and then maintaining its viability over time carries significant costs. These costs will of course vacillate over time too. Outsourcing however ensures that IT costs will remain relatively constant in spite of industry developments, which will likely result in long-term savings. And with the burden of IT management lifted, more business resources are freed up to focus on pressing strategic initiatives.

About better security, Khoja says this:

Security breaches often come from unscrupulous hackers using a mix of social engineering and other black hat techniques to steal confidential data. Fortunately, IT companies, having studied and dealt with a lot of attacks from these hackers, are more familiar with their techniques, and therefore have faster and more efficient ways to deal with the security issues of your company.

The benefits of an outsourcing relationship are in some ways the same as that of a consulting relationship, in that when a business outsources its IT, it instantly receives access to the wide array of experiences that outsourcer has had. There are myriad technology problems that a business could not even imagine but that outsourcers have dealt with several times and conquered. A potential crisis could become just another Tuesday. But when a legitimate disaster does strike, outsourcers are still equipped to help get systems back up to speed in a swifter fashion than most. In a nutshell—and in an ideal arrangement—IT outsourcing is a reliable helping hand at an affordable rate.

You can view the original article here: http://www.business.com/technology/6-business-benefits-of-outsourced-it-support/

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