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John Friscia

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John Friscia is the Editor of Computer Aid's Accelerating IT Success. He began working for Computer Aid, Inc. in 2013 and continues to provide graphic design support for AITS. He graduated summa cum laude from Shippensburg University with a B.A. in English.

7 Keys to IT Success into the Future

IT has fundamentally evolved into a new and major source of value to businesses, but IT leaders are slow to understand how they specifically fit into this seismic change. What lampposts might guide the way for CIOs and other IT leaders to thrive and organize IT to deliver the most …

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10 Ways CIOs Can Run IT like a Business

We all know by now how restrictive and damaging it can be to work in silos. However, it is possible to run a business unit like IT as if it were a business without making it a silo. In an article for InformationWeek, Craig Williams, CIO of Ciena, discusses 10 …

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7 Lessons Learned to Get Continuous Delivery Right

Business and IT only run at one of two speeds anymore: fast and purposeful, and fast and reckless. Managing the difference between purposeful and reckless comes with some initial scrapes and bruises. In an article for InformationWeek, Russell Smith, CTO of Rainforest, shares the lessons he and his engineers have …

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6 Tips for Successful ITIL Adoption

ITIL, like agile, can reduce business costs and better align IT with customer needs—if done right. It is the execution that makes all the difference. In a post for ITSM.tools, Nancy Van Elsacker Louisnord shares six pragmatic tips for an ITIL adoption that delivers the intended benefits: ITIL is as …

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7 Tips for Performing Service Transition Effectively

A three-story building seems pretty tall until somebody builds the Empire State Building next door. Likewise, service must grow and evolve over time if it is to stand eye to eye with business needs. In a post for AXELOS, Adam McCullough shares seven tips to execute a successful service transition …

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