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John Friscia

John Friscia is the Editor of Computer Aid's Accelerating IT Success. He began working for Computer Aid, Inc. in 2013 and continues to provide graphic design support for AITS. He graduated summa cum laude from Shippensburg University with a B.A. in English.

Measuring Change Performance: Easy or Not?

Are things changing for the better or for the worse? And can you prove it? In a post at his blog, Joe the IT Guy discusses how to measure the success of change management. As usual, it seems straightforward, but it comes with some caveats. Define Success First Before anything …

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Why the Right Change Often Feels Wrong

Change and apprehension are the peanut butter and jelly of the transformation sandwich. You just cannot get people to shake that nagging sensation of worry whenever a change must be made. Or can you? In a post at his website, Scott Berkun shares the Satir Change Model, which explains why …

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The 8 Biggest IT Management Mistakes

Everyone is entitled to an off-day here and there, where you make a pretty lousy mistake. But having too many off-days is a recipe for company disaster, so make sure to space them out! In an article for CIO magazine, Dan Tynan discusses eight of the worst mistakes that happen …

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How to Identify Your Work in Progress in ITSM

Work in progress (WIP) is kind of like the “promise of value.” Eventually, that work will amount to something—but not yet. WIP has many applications in business, and they are growing in IT. In a post at his blog, Joe the IT Guy discusses the significance of WIP for IT …

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3 Actions to Increase Strategic Organizational Success

Strategy sets the way forward, but there are so many ways for it to be misinterpreted or mistranslated. Poor project management especially interrupts strategic value realization. In a post for Strategy Execution, Antonio Nieto-Rodriguez identifies three actions that can reorient businesses to more fully make good on their strategy: Align …

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