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John Friscia

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John Friscia is the Editor of Computer Aid's Accelerating IT Success. He began working for Computer Aid, Inc. in 2013 and continues to provide graphic design support for AITS. He graduated summa cum laude from Shippensburg University with a B.A. in English.

9 Things Your Service Provider Wants You to Know

Nobody is happy when IT runs into problems, especially the service providers catering to them. But there is frequently friction in these IT-provider relationships, and it often stems from miscommunication. In an article for Computerworld, Sandra Gittlen becomes the voice of service providers, sharing nine tips that the providers would …

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10 Essential Elements of Change Management

You seldom get a say in when change strikes your life, but you can at least manage how much of an impact you allow it to have. In IT, a mismanaged change can trigger outages that kill productivity and company reputation. So in an article for TechRepublic, Scott Matteson describes …

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7 Keys to IT Success into the Future

IT has fundamentally evolved into a new and major source of value to businesses, but IT leaders are slow to understand how they specifically fit into this seismic change. What lampposts might guide the way for CIOs and other IT leaders to thrive and organize IT to deliver the most …

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10 Ways CIOs Can Run IT like a Business

We all know by now how restrictive and damaging it can be to work in silos. However, it is possible to run a business unit like IT as if it were a business without making it a silo. In an article for InformationWeek, Craig Williams, CIO of Ciena, discusses 10 …

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