9 Lies CIOs Tell Themselves

Self-assuredness is an important quality in a leader, since nobody wants to work for someone who is indecisive or lacking confidence. But if that self-assuredness stems from lying to oneself, then it is really not any better. In an article for CIO magazine, Bob Lewis shares nine things CIOs say …

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9 Common Habits of Successful CIOs

CIOs are under a great deal of pressure to constantly be at the top of their game. So what is the secret of the great CIOs? In an article for InformationWeek, Jessica Davis uncovers the little behaviors that make a big impact. There are nine habits of successful CIOs: Start …

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Shadow IT Takes the Pressure off the CIO

Are you afraid of the dark? Suspicious of the lurking shadows just waiting to bite your toes off? Well, perhaps not all shadows are waiting to harm you; in fact, maybe some are a great thing. In an article for IT World Canada, Yogi Schulz elaborates on the benefits of …

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What Problem Does ITIL Solve?

IT needs speed, speed, speed. ITIL is associated with structure, structure, structure. But to think that ITIL plays no part in modern ITSM would be a grave mistake. In a post for ITSM.tools, Dan McCarthy offers a brighter, alternative perspective to gloomy ITIL outlooks. Solutions Abound In some organizations, ITIL …

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How Change Management Fits into Projects

Project management and change management are two different dimensions, but they coexist and are always intersecting. In fact, many people are expected to play a hand in proper change management these days. In a post for A Girl’s Guide to Project Management, Elizabeth Harrin discusses the role of change management …

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ITSM Basics: How to Do Configuration Management

The absence of configuration management and accurate configuration data causes an organization significant harm. Alternately, these tools can not only help in the resolution of problems, but it can help prevent future ones. In a guest post for Joe the IT Guy, Rebecca Beach explores the value of configuration management …

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