CIO Theater: The Three Acts of CIO Presentations

Presentations can be overwhelming and terrifying, but through preparation they can be the perfect performance to show the board all that you are made of. In an article for The Enterprisers Project, Terry Bradwell explains how presenting in the boardroom is like a performance on a stage, and how the …

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Nothing Matters More Than Continual Improvement

They say that change is the only constant when it comes to technology, but the other constant you should be banking on is the constant improvement of people, process, products, and partners. In a post for Valorize IT, this push towards constant improvement is discussed. Better and Leaner Staying relevant …

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The Trickle-Down Effect of Good (and Bad) Leadership

Emotions are contagious. If you have a friend that is around you that is exuding happiness, the probability that you too will be happy rises by a surprising 25 percent. Behaviors additionally are contagious. So how much do “social contagions” actually impact leaders? In an article for Harvard Business Review, …

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Why Do We Overcomplicate IT Service Management?

There is a difference between an incident, a major incident, and a problem, but what exactly is this difference? Professionals too often struggle to classify obstacles when they arise. In a post at his website, Joe the IT Guy discusses the ways IT service management becomes overcomplicated and tries to …

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