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Customizing Own Collaboration Tools Brings Success to IT Teams

IT teams need to have good collaboration tools for faster communication and risk management. Though you must look after budgets as a CIO, understand that imposing the wrong tool would only create chaos. In this article at CIO, Sharon Florentine describes how letting the IT teams pick their own tools would benefit you in the long run.

Let Your IT Teams Sync Well

IT teams are constantly on the lookout for new tools, technologies, and methodologies. They might work on tools that CIOs impose on them. However, given the freedom, they might choose something that is more in tune with their work and coordination style. As a CIO, you might be worried about security. However, the increased productivity of IT teams and employee retention would allow you to dream big.

1.    Today’s Tools Are Less Risky:

Majority of the tools in the market are cloud-based, as per Red Hat CIO Mike Kelly. Moreover, the IT teams will make sure the chosen tools help to smoothen their delivery process and coordination. There is a huge range of options available, so you do not have to get tied up with one only. Favro co-founder and CEO Patric Palm informs about the increase in API usage due to seamless integration benefits. He mentions Slack that can help your IT teams to access and integrate without compatibility issues. IT teams can easily access legacy systems as well. Tech giants are building their own application store from where employees choose the tools that best suit their purpose.

2.    Freedom Increases Commitment:

Palm says that you should not expect high-value talents in IT teams to produce state-of-the-art results with legacy systems. You may not give them the full control but the freedom to choose their tools inspires more engagement and ownership. The BYOD movement was driven by executives. Now, the tech-savvy employees want to customize their own tools to be more productive. Extending the freedom to choose their own tools will also attract high-value talents and increase company value.

3.    Setbacks You Cannot Ignore:

Kelly says that CIOs will face problems if they allow their IT teams to use ten collaboration tools that fulfill just one purpose. So, you must draw a line between freedom to choose and imposing, i.e. a sensible and informed selection process. You must ensure that the tools meet industry rules and regulations and have security features. Nowadays vendors are quick to respond to incidents, so this eliminates your worries in this regard.

4.    The Illusion of Privilege:

If you give IT teams the freedom to choose their own collaboration tools, resentment may arise in other departments. Inform all clearly that this is for the betterment of the overall company processes. Hold meetings with other departments to let them understand how IT pilot programs can effectively increase their productivity.

To view the original article in full, visit the following link:  https://www.cio.com/article/3269877/collaboration/should-you-let-it-teams-choose-their-own-collaboration-tools.html

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