IT GovernanceRisk Management

Is Your IT Infrastructure Upbeat or Lagging?

To survive in the present technology-driven world of business, organizations need an ironclad IT strategy. It will ensure that the IT infrastructure enables rather than inhibits business growth. Organizations suffering from inefficiencies in IT infrastructure or misalignment between IT and business strategies can quickly fall behind their competitors.

In this article at Information Week, Andrew Froehlich explains the importance of right IT strategies to verify if the end-users are getting the required tools. Also, it is pivotal that IT is following the latest trends to outperform all critical business functions.

Role of Governance

Effective IT governance is crucial to ensure the success of an organization by enhancing the efficiency and profitability of the business operations. IT governance can help in the successful development and execution of an enterprise-wide IT strategy that supports the business objectives.

Therefore, to prevent falling behind, it is necessary to identify the divulging signs that your IT infrastructure is no longer meeting your end-users need. Here are few signs to monitor and scale the performance capabilities of your IT infrastructure:

  1. The Rise in Help Desk Calls: Uptick in the number of help desk calls handled during a specific timeframe is one of the evident signs of lagging. However, one must be careful enough to identify the user’s needs. The help desk calls may be for a new technology rolled out by the organization or a long-standing application or service that is outdated. Both the scenarios are proof that the infrastructure and services are not meeting the organization’s need.
  2. Failures & Outages on the Rise: Often, IT hardware, and software are assumed strong enough and thus remained untouched over years. Inevitably, it ended up catching the IT department off-guard. Every minute that the infrastructure component or application is in production without proper maintenance, the chances of devastating failure becomes high.
  3. Rise in Shadow IT: With growing advancements like SaaS, smartphones, and access to external WiFi hotspots, shadow IT is fast gaining popularity but difficult to Thereby, the team needs to monitor current application or service usage to verify that proper workload levels are maintained. If they are not, you may end up losing users to shadow IT.
  4. No One Wants to Join You: Even after shortlisting plenty of qualified candidates to fill the current opening in some IT roles, if the desired candidate does not seem interested in using your technology, it is also a sign. Evidently, your infrastructure is far past its prime and your potential candidates have no experience to work with it.

Click on the following link to read the original article: https://www.informationweek.com/strategic-cio/it-strategy/5-signs-your-it-infrastructure-is-falling-behind/a/d-id/1332304?

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