To establish a productive relationship between clients and IT division, the process of project evaluation and tracking should be seamless. In this article at Educause Review, Jeffrey Toaddy explains that an inefficient and uncertain process leads to dicey results and inefficiency in delivering desired outcomes.
The Ideal Approach
Develop and maintain a seamless schedule for the team to follow and deliver successful outcomes. A reliable plan gives them the confidence to deliver the project within the desired time frame and meet the deadline.
The project needs and work culture of IT departments are different from each other. What works for you now may not successfully bring desired results for others. Still, follow these strategies to develop an effective IT system in your department:
- Single Point of Contact: A single point of contact for the PPM process will give an aerial view to the project managers and help them improve further planning and execution. Use a common platform like TeamDynamix to maintain transparency in the IT governance process. Maintain IT resources efficiently by considering their current and upcoming projects.
- Limited Use of Resources: Instead of involving everyone in the project, assign the task to a few selected resources. A limited number of people can successfully handle and maintain consistency by overseeing the process. Few seniors should be involved to evaluate and follow the governance process.
- Healthy Relation Between Seniors: Start networking and maintaining a productive relationship with the senior executives, VP, or experienced associates. The seniors can help you uncover the ongoing or upcoming challenges of the IT projects. It is the turning point of an effective governance process to plan and rectify potential errors. It will help you keep the team vigilant about the future mishaps and cure them beforehand.
- Involve Experts: Technically skilled and experienced IT professionals can quickly grasp any situation of the project at any stage. Their wisdom and technical knowledge may prove helpful in making calculative decisions. They can even help in finding an out-of-the-box solution like a new tool, software development, or RFP solution to keep the project on track.
- Assess the Project Value: Make a rough estimate of the project budget and time. Also, analyze the ROI the project will get to the organization. Work out on the tangible and intangible benefits of the project.
- Evaluate the Information Gathered: This step will help you evaluate the implication of the project in the future. The governance committee can analyze the cost and time spent on the project and the significant returns it will bring to the organization. Also, this is the time to find out the scope of involving current IT resources as per their availability and ongoing project priority.
- Discrete Process for Small Projects: Many organizations overlook these projects to avoid maintaining a separate process. Instead of neglecting it, keep a distinct help desk or process to view and address the needs of small projects. Collect brief information from the project sponsors like project title, challenge, needs, and advantages.
Click on the following link to read the original article: https://er.educause.edu/blogs/2019/4/the-right-projects-done-on-time-seven-steps-to-successful-it-governance