IT Best PracticesIT Governance

5 Fundamental Steps of IT Governance

If you’re looking for the full, five-way break down of IT governance in one fell swoop, Pearl Zhu has exactly what you need. In her blog, Future of CIO, Zhu lays out the basic implementation principles that will deliver your IT outfit out of mediocrity and into a formal state of productive governance. If taken in order, these steps will allow your organization to tap into the latest trends in Big Data, Mobile, Cloud Social, and others.

Get Acquainted

1 – Know the Organization’s Needs
2 – Discover the Operating Style

Start with the top guns by addressing C-Suite execs and board members about cost limitations and departmental competition. Depending on the nature of the organization as it pertains to (a) IT maturity (b) company priorities (c) unique politics and decision making (d) business needs, the dollars needed will be different and the goals within a universal framework will vary. Get to know each and every CXO or key decision maker and their qualities, and then trace the chain of command through the organization. As a CIO, be prepared to make strong offers against those of other executive officers and be sure to fully divulge IT’s needs and contributions. 

Know the Limitations

3 – Identify Costs

Pinpoint every IT cost from keeping the lights on to value adding activities for the business end. To ensure that IT activities are helping to grow the business, pool the available funds under a ‘run, grow, transform’ category. Divide assets by project title, sponsor, budget, schedule, and resources – always with the maturity of the IT unit in mind.

Now Execute!

4 – Establish IT Governance Standards
5 – Utilize Governance Practices

Now is time for the real nuts and bolts to go into place. If you’ve identified the pain points, focus on fixing those problems by choosing from among a toolkit that might include (a) Service Catalogues or SLAs (b) Vendor Management (c) Learning and Leadership Development, etc. Practices used to ensure proper execution of governance principles may include (a) Newsletters (b) Gamification (c) Decision Groups (d) Audits, and (e) End to End Demand Management Processes. These practices should parlay into increasing returns for future business growth and transformation. 

To read the original blog, visit:

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