IT Governance
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4 Easy Ways to Effective IT Stakeholder Management
Along with procedures, technology, plan, you must also have an effective IT stakeholder management for a successful project. You have…
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3 Golden Rules to Enhance Communication in Service Management
In the field of service management, communication is the keyword. The ability to retain the customer base in the day…
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Introduce Employees to New ITSM Tools in 5 Successful Ways
For quality delivery and support, you must implement new ITSM tools and gain competitive advantage. To make the implementation successful,…
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13 Scary IT Incidents Told by IT Leaders. Can You Relate to Any?
Cyber attacks, digital initiative failures, or scarcity of new talents—IT leaders have experienced it all. They are hoping from one…
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How Governance Can Help in Change Management
Change management is any leadership’s biggest issue. You have little time to think through as you feel the pressure mounting…
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ITSM Automation: Benefits and Key Implementation Areas
With companies competing to become digital disruptors in their respective industries, ITSM automation will be a reality soon. The benefits…
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3 Lean Tips to Enhance Your Everyday ITSM Activities
Pretty much everyone has heard by now how the “lean” concept was an invention of Toyota manufacturing decades ago. Likewise,…
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Liberate Your Team with Clearer Processes
In recent times, process has become the villain. Agile or not, teams rally around a goal of keeping process to…
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Update IT Governance Policies to Beat Emerging Challenges
In a digital setup, you need constant updates to drive innovative outcomes. Accelerating technology and business challenges demand modern governance…
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3 Ways CIOs Can Achieve Consistent Efficiency with Governance
Some of the best minds in IT governance hold the opinion that governance is sorely misunderstood. As Jen Skrabak writing…
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