IT Governance
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The Death of the Job Interview, and How Top Companies Are Replacing It
Interviewing is a pain for anyone who has to pass this all-in-or-nothing round. However, as the person on the other…
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ITSM Today & Tomorrow: 5 Ways to be Future Ready
For successful adoption of ITSM and ITIL in public and private sectors globally, the local-language translation will be helpful for…
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Why IT Needs to Tear Down Data Silos
Everyone always hears how important IT is to the business, and that any company that wants to be successful needs…
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Three Roles of Senior Leaders in IT Governance
If IT is not properly supporting all the initiatives that matter to the business, weak IT governance could be to…
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5 Ways to Mitigate Data Breaches and Cyber Threats This Year
With laws like GDPR becoming more stringent regarding data breaches and cyberattacks, it is time to upgrade your security. The…
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7 Tips for Highly Effective Software Asset Management
When time and money are saved, the business cheers. That means your business would be pleased to benefit from more…
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5 Tips for Using BRM to Improve Service Levels
Applying business relationship management (BRM) in the context of IT services is the next step for improving service delivery. What…
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11 Insightful Statistics Reveal Futuristic ITSM Trends
To understand upcoming ITSM trends and thrive, service professionals must keep a tab on what is happening across the world.…
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Rebuilding Confidence after IT Failure
IT failure can be a fiasco and is a gut punch to any company. It can all go horribly wrong,…
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3 Problems That Let the Air Out of Effective Incremental Change
The advent of agile and related principles brought incremental change and development into the mainstream in business. There are right…
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