4 Ways IT Can Improve Asset Management

Hip new stuff like the Internet of Things is important to IT, but old stuff like asset management is still important too. The traditional approach to asset management looks at hardware and software, whereas the “modern” approach also considers assets in the cloud. In either case, accuracy and oversight are …

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Best Practice KPIs Are the Worst KPIs

Key performance indicators (KPIs) share insight into how well things are going in an area that you have deemed to be critical for business success. Every KPI must be fine-tuned for the occasion. That means the KPIs that other people choose to use should probably have no bearing on how …

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Measuring Change Performance: Easy or Not?

Are things changing for the better or for the worse? And can you prove it? In a post at his blog, Joe the IT Guy discusses how to measure the success of change management. As usual, it seems straightforward, but it comes with some caveats. Define Success First Before anything …

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5 Things That a CIO Should Never Accept in the IT Department

The CIO is the leader of the IT department, and ultimately, they set the tone for what is deemed acceptable behavior. If they want to keep their star ship sailing smoothly, then there a few behaviors they must eradicate from their office. In a post for The Accidental Successful CIO, …

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Why the Right Change Often Feels Wrong

Change and apprehension are the peanut butter and jelly of the transformation sandwich. You just cannot get people to shake that nagging sensation of worry whenever a change must be made. Or can you? In a post at his website, Scott Berkun shares the Satir Change Model, which explains why …

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