3 Tips to Begin with Enterprise Service Management

IT service management is so chock-full of good ideas that its principles can be successfully applied elsewhere. Thus, enterprise service management came into being. Implementing such a thing in your organization is necessarily a big undertaking though. So in a post at his blog, Joe the IT Guy shares three …

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Strategies for Eliminating Duplication within IT

Whatever the goal for IT ultimately is within the organization, efficiency is what is pushing it. Maintaining multiple systems that have the same function is a waste of resources. In an article for The Enterprisers Project, Hussein Badakhchani explores some of the most common areas that have unnecessary duplication and …

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4 Aspects of Great IT Leadership

It is no secret that a successful company needs to have great leadership backing it. It is also not a secret that companies need to have great technology backing them, which means they need phenomenal CIOs. In an article for ZDNet, Mark Samuels explores what defines great IT leadership. There …

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Can You Conduct an ITSM Assessment in 3 Days?

ITIL has oodles of value for organizations, but if you start to think of it and ITSM as two sides of the same coin, you will start to run into artificial barriers. For instance, in a post for ITSM.tools, Nikola Gaydarov describes a process by which it is possible to …

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Six Benefits of a CIO-CMO Alliance

“Alliance” is one of those words that just makes a person feel safe and sound, because it means people are working together to maintain something. In an article for The Enterprisers Project, Jay Ferro talks about how he, as Chief Information Officer (CIO) for the American Cancer Society, has allied …

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Next-Generation IT Governance

Much like a baby in your arms compared to the child’s first day of college, IT governance is almost unrecognizable now compared to in the past. IT governance’s core values are still at its heart–alignment with strategy, controlled risk, and efficiency with IT resources–but what has changed is how these …

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How to Encourage Your Top IT Employees

When you work diligently to complete something you want to be recognized, or at least appreciated and encouraged to continue your superb work. The best employees need this type of satisfaction, in a non-cliché way, in order to continue working this well. In an article for InformationWeek, CIO Jonathon Feldman …

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